Services

Managed IT & Microsoft 365 Operations

Your users, devices, email and licenses, managed every day so your people can focus on their work. One call gets it handled, whether it is a locked account or a new office.

Directory lattice passing through a gate from disorder to order, marked with an amber check

IT That Stays Out of Your Way

Most IT problems are small: a password, a printer, a laptop that will not update, a new hire who needs access on Monday. They only become big when nobody owns them. We own them.

Requests arrive by phone, email or ticket and are resolved by a senior engineer, start to finish. In the background, devices are patched, accounts are kept tidy, and licenses match the people who actually use them.

What We Handle

Everything that keeps your people signed in, productive and secure, across Microsoft 365 and the devices they use every day.

Help Desk and Support

  • A 15 minute response target on every request
  • Engineers who already know your environment
  • Everyday issues fixed, from locked accounts to printers
  • Vendor coordination for your business apps and connectivity

Identity and Access

  • MFA rolled out in waves, with a readiness check per account so nobody gets locked out
  • Conditional Access scoped by group, with older devices handled deliberately so the copier keeps working
  • Passkeys and authenticator apps as standard, legacy authentication removed
  • Break-glass accounts designed and kept safe

Directory and Provisioning

  • Hybrid directory: Entra sync, cloud provisioning and service accounts done properly
  • Active Directory cleanups and restructures
  • HR-to-directory provisioning integrations
  • Microsoft support cases opened and carried to a real answer

Joiners, Movers and Leavers

  • New hires set up with the right licenses, groups and sign-in on day one
  • Offboarding done right: access removed, mail handled, forwarding tested, licenses released
  • Litigation hold, archive and retention set up correctly
  • Mailbox storage managed before it becomes an outage

Licensing and Cost

  • Owned versus assigned seats audited
  • Unassigned billable seats reclaimed
  • What you are billed for checked against what you actually have
  • Subscriptions managed with your licensing provider

Devices and Endpoints

  • Patching and updates on a schedule that suits your business
  • Endpoint management and device compliance
  • Alerts routed to the people who act on them
  • Device health reported monthly

Reported Monthly

Identity, endpoint, email and backup posture arrive in one plain-English report on the first of the month through Argos Security Assurance.

Built for Any Organization on Microsoft 365

Whether you are a small office with no IT person, or a multi-site organization with one person stretched too thin, we become the team you call. Every industry has its own apps and quirks. We learn yours, work with the vendors behind them, and keep the whole environment running so the people who use it do not have to think about it.

Start with a posture report.

You will see the state of identity, licensing, email and backup before anyone talks about a contract.